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By Ruy Garcia-Zamor and Teresa Sanders Cash is rolling in.  Got your bills covered with enough left over for some fun money for you too!  You can’t help but think that it is time to expand your business.  But which cash cow do you feed?  What...

by Teresa Sanders and Ruy Garcia-Zamor Memories from your childhood – the long family table under the Italian sun with family and friends, good wine and the best food coming out of your Mother’s kitchen.  Five years later – you’re at your family table with the...

Mind Reading in Business

by Teresa Sanders and Ruy Garcia-Zamor Imagine your customers get the information and service they want before they ask.  Are you reading their minds?  Wouldn’t that be nice!  But no, we’re just listening. What sets apart excellent businesses is the ability to communicate effectively with customers and...